Terms & Conditions

Last Updated: December 4, 2025

Please read these terms and conditions carefully before using Spice Factory's website and services. By accessing or using our website, you agree to be bound by these terms.

Acceptance of Terms

The domain name spicefactory.store (hereinafter referred to as "Website") is owned and operated by Spice Factory. By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

We reserve the right to modify, change, or update these terms at any time without prior notice. Your continued use of the Website following any changes constitutes acceptance of those changes. It is your responsibility to review these terms periodically.

Account Registration and Security

When you create an account on our Website, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that provide false, inaccurate, incomplete, or outdated information, or that violate these Terms and Conditions.

Product Information and Pricing

We strive to provide accurate product descriptions, images, and pricing. However:

• Product colors may vary slightly due to monitor settings
• We do not guarantee that product descriptions are error-free
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• All prices are listed in Indian Rupees (INR) and include applicable taxes

In case of a pricing error, we will notify you and give you the option to cancel your order or proceed at the correct price.

Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability
• Pricing or product description errors
• Suspected fraudulent transactions
• Inability to verify customer information

Payment Methods

We accept various payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. All payments are processed securely through PCI-DSS compliant payment gateways. You agree to provide valid payment information and authorize us to charge the payment method for your order.

Prohibited Uses

You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website. Prohibited activities include but are not limited to:

• Using automated systems or software to extract data from the Website
• Attempting to gain unauthorized access to our systems or networks
• Transmitting viruses, malware, or any harmful code
• Interfering with the proper functioning of the Website
• Impersonating another person or entity
• Posting false, misleading, or defamatory content
• Violating any applicable laws or regulations
• Engaging in fraudulent activities
• Harassing, threatening, or abusing other users or our staff

Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Spice Factory and is protected by Indian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Website without our express written permission. The Spice Factory name and logo are trademarks of Spice Factory and may not be used without permission.

User Content and Reviews

By submitting reviews, comments, or other content to our Website, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for business purposes.

You represent that any content you submit is accurate, does not violate any third-party rights, and does not contain offensive, defamatory, or illegal material. We reserve the right to remove any content that violates these terms or is otherwise objectionable.

Limitation of Liability

To the maximum extent permitted by law, Spice Factory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or products purchased through the Website.

Our total liability for any claims related to the Website or products shall not exceed the amount you paid for the product in question. We do not guarantee uninterrupted or error-free operation of the Website.

Indemnification

You agree to indemnify and hold harmless Spice Factory, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Website
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Any content you submit to the Website

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

We encourage you to contact us first to resolve any disputes informally before pursuing legal action.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

By using Spice Factory's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.