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FAQ's

Frequently Asked Questions

Order & Tracking 🚚

Idukki’s cool climate, rich soil, and high altitudes create the perfect environment for cultivating aromatic, high-oil-content spices. This natural purity gives our whole spices a stronger aroma, deeper flavour, and longer shelf life. .

Yes. We work closely with trusted farmers and estates across Idukki to ensure every spice is freshly harvested, naturally processed, and packaged without compromise.

Keep spices in an airtight container, away from moisture and sunlight. When stored properly, whole spices from Idukki retain their aroma and strength for much longer than powdered spices.

At SpiceFactory.store, we source our whole spices exclusively from the high ranges of Idukki. Every batch is hand-selected, cleaned, dried and packed at the origin to preserve purity, aroma, and natural oils—ensuring you get authentic Idukki quality in every pack.